Processing time can be affected by the card issuer and sometimes takes up to 10 business days. If your refund is approved, the e-book or audiobook may be removed from your library and you may not be able to read or listen to it. If a book in the bundle doesn't work, you may request a refund for that book within 180 days of purchase.You can request a full-bundle refund within 7 days of purchase, as long as you haven't downloaded or exported multiple books in the bundle.If the audiobook doesn’t work, you can request a refund at any time.South Korean customers: You can request a refund within 7 days of purchase, as long as you have not started listening to the audiobook.All sales are final, except for the following instances:.Refunds on audiobooks depends on where you bought the audiobook:
If you bought an e-books bundle, you’ll only be able to request for a refund for the full bundle.If the e-book doesn’t work, you can request a refund at any time within 65 days of purchase.You may request a refund within 7 days of purchase, except for rentals of e-books for which all sales are final.Refund availability for single returns and books bundles If your e-book or audiobook won't load or play, try these troubleshooting steps. If you would still like a refund or you are requesting the refund for another reason, see the info below. If you return a song or album it may be removed from your library and you may not be able to listen to it. Once you download or stream music, you can't cancel your order for a refund unless it doesn't work properly. For individual songs and albumsĭepending on your specific situation, you may be able to return a song or album within 7 working days of purchase as long as you haven't downloaded it or played it. Note: For subscriptions to Pandora, Spotify, or other music streaming subscriptions, see the apps, games, and in-app purchases section above. You will still have access to the subscription until the end of the period you have paid for. If you don’t want to subscribe any more, cancel your subscription. Once your subscription starts you can’t get a refund for any payments you’ve already made. If you would still like a refund or you are requesting the refund for another reason, see the info below. If your music won't play try to fix music playback issues.
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